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September 2009

Observations From The Field

Cashiers at a certain brand new cafeteria have touch-screen displays littered with buttons upon buttons. Which button is pressed the most? "Credit," of course. The button is so small that a cashier pokes it with the eraser end of a pencil. And she has to aim every single time. Multiply this by a couple of hundred clicks per day, and her day must be pretty exhausting. Read this blog post

9/14/2009  | Discuss this post1 comment  |  No TrackBacks

Paco Underhill and His Silver Bullet Technology

Having recently read Paco Underhill’s fascinating book, Why We Buy, I’d like to share a story he cites about "computer programmers". To me, the story is quite educational and funny. Read this blog post

9/11/2009  | Discuss this postNo comments yet  |  No TrackBacks

My Herding Code Podcast Is Now Available

I’d like to thank the Herding Code folks for inviting me on the show. Episode #59 is up. Here’s a rundown of the topics we discuss there: Read this blog post

9/9/2009  | Discuss this post1 comment  |  No TrackBacks

Zeldman Speaketh. Take Heed.

I’ve stumbled upon an interesting interview (HTML, PDF) with Jeffrey Zeldman, published in the .NET Magazine (hey, what’s with the name, really?) Read this blog post

9/6/2009  | Discuss this post1 comment  |  No TrackBacks

The Best Time Is Now and Never

Something I learned a long time ago as a parent is that there’s no perfect time for kids. The same is true for marriage, vacations, starting a new business… You get the idea. Read this blog post

9/6/2009  | Discuss this post2 comments  |  No TrackBacks